Overview
Reimagining Kupu to drive higher engagement and confidence in learning te reo Māori.
Team | Split Shift Studio
Eilish Neal | Team Leader
Scarlett Kang | Graphic Designer
Mehmet Gultekin | Motion Designer
Jules Castillon | Motion Designer
Jayme Ducommun | UX/UI Designer
Client
Spark New Zealand
Contributors
Riki Hollings
Daniel Tupara
Rhonda Koroheke
Daisy O'Reilly-Nugent
Holly Riverton
Jessica Eaton
Travena Addenbrooke
Media Design School Lecturers
Jocelyn Janon
Tammie Leong
Don Chooi
Jim Murray
My Role
UX and Market Researcher | Illustration and Concept Designer | Avatar Animator

Brief
Split Shift Studio were invited by the team at Spark NZ to reimagine the experience of Kupu for their up-coming launch of Kupu 3.0, focusing on driving in engagement for the application among rangatahi (youth) and give them the confidence to help make te reo a more commonly shared language.
Research

Target Audience Insights
Using a variety of research tactics to identify weaknesses and opportunities for growth in the current Kupu 2.0. Through immersive research; identifying recognition gaps with the AI, lack of context for the single word translations and lack of incentive for users to regularly return.
Empathy interviews and surveys were conducted to understand the relationship people in Aotearoa have with Te Reo Maori and/or learning the language.
Competitor analysis to identify weaknesses in the market for Te Reo Maori language learning applications, finding popular apps using gamification and leveraging social interaction.

Survey analysis diagram
Pua & Skill Tree | Conceptual Design
Conceptualizing pua (flower) inspired by Kowhaiwhai to be brought to digital life in 3D. Each pua features a pātiki manawa line, to represent an abundance of good things to come in a learner's journey. Attached to pātiki is a variety of koru, koiri, ngutu kura and mangopare, uniquely crafted to create a personal connection to a user's pua of choice.
Pua, skill tree, and trophy concepts presented in WIP 01
Bringing Papatūānuku to life

Original Kupu image, photographed by Damien Nikora (Ngati Kahungunu) of Talea Tatupu wearing cultural significant artifacts, and digitally illustrated by Te Haunui.
Re-imagining the image to be Papatūānuku, earth mother and learning avatar for Kupu 3.0 using today's technology such as Live2D Cubism. The illustration was broken down into key-components to then be repainted and meshed into an animation. A script written in Te Reo and voice-acted by Sulu Schuster.
Final Result
Our solution was the integration of Tipu, a learning challenge feature that utilises engaging gamification techniques to empower users to “whakatipu i tō reo” (grow your language). Within Tipu, users can set personalised te reo challenges made up of Māori words, phrases, or sentences, which they then actively integrate into everyday conversations with friends and whānau. With each challenge detected, users earn points and grow their very own Pua, a growing symbol of their te reo learning journey. The refreshed branding is deeply rooted in te ao Māori, drawing inspiration from Kupu’s original spiritual symbolism of a bird opening its wings and inviting all who wish to learn. In our story, Kupu takes the form of a bird sent by the Earth Mother, Papatūānuku, to scatter seeds of te reo across Aotearoa, allowing users to grow and support the revitalisation of the Māori language.
Application Walkthrough





